7 Best Practices For Onboarding Remote Employees

A tip for onboarding remote employees while creating connections is to consider using a virtual mentor. A mentor acts as the person a new hire can reach out to when they need support, as well as the person who can introduce them into your workplace culture. This will help make sure you keep and strengthen your company culture, even with the increased number of remote workers. Onboarding is an employee’s first impression of the company, and as we all know – first impressions count. It is a tricky process at the best of times, and remote onboarding creates new challenges for HR teams. The early stages of an employee’s onboarding journey are the key to ensuring they understand their role and the company culture. In addition, a positive onboarding experience will produce high levels of employee engagement and can also help increase retention.

remote onboarding best practices

Onboarding remote hires is an exciting and a stressful time for both – the new hire and their manager. While an efficient onboarding practice eases the first day anxiety, it’s always wise to appoint a ‘Buddy’ who can introduce the new hire to your company. While it’s important to have a detailed onboarding process, an overload of information can easily get too overwhelming for the new hire.

Set Clear Expectations

Making sure your process is streamlined and simple is essential to ensuring that your employees can have a smooth transition into their new environment. Make sure you check in with your new team members and let them know that you’re there to answer any of their concerns. You want to make sure they know you are here to help them, regardless of how busy you really are. Organize a weekly catch-up to check in with them to enhance the virtual onboarding experience for them.

  • It is also important to note that it shouldn’t just be the manager who checks in.
  • Send them swag, such as apparel and office supplies, customized with your company’s brand, colors, and logos.
  • Onboarding any new hire is important, but remote hires provide special challenges in building your team.
  • Making a video that welcomes new employees to the company can be a great way to create an immediate sense of belonging as part of the team.

Then, explain who on IT can support technical issues or provide them with troubleshooting resources. Send your remote hires company swag to make them feel welcome and excited to join the team. Assure them that they are part https://remotemode.net/ of your community no matter where they are. These activities ensure that remote hires integrate fully into the organization and its processes. Your new employee might be grappling with a wholly new work environment.

Remote New Hire Onboarding Best Practices For Fun Training On

We suggest you choose a collaborative assignment as the first one, to encourage new hires to reach out to other employees. The second thing you should focus on while choosing the right assignment is the need for knowledge discovery. In the meantime, you can check out our on-demand product demo and get started for free by clicking on the button below. Asana to create shared to-do lists and introduce your new hire to their responsibilities. Learn how to source the best remote candidates and onboard them to success. Every technical writer has their own process for publishing outstanding content.

  • It is important to create a clear onboarding workflow that outlines the process step by step.
  • If you already have an in-house culture statement, you can still use it for your remote team with just a few updates.
  • He’s also testing out meeting pods where the new hire joins two new colleagues for an informal chat.
  • Communicating with your team/colleagues will provide you insights into best ways to re-onboard your people.

Onboarding remote employees is different from onboarding onsite employees. Let’s say remote onboarding is to onsite onboarding as…spoons are to forks or vacuums are to mops. Simplifies onboarding tasks for your employees and automates the process to maximize engagement. Its configurable dashboard and intuitive portal enable you to easily manage responsibilities and guide candidates and employees through each step of the process. A new employee entering a new work environment is surely facing some natural weariness and unfamiliarity. Asking too much of them and forcing them to scramble and face more confusion in a space that is already foreign to them is an easy way to make the onboarding experience a negative one.

Q: How Is Onboarding A Remote Employee Different Than On

The purpose is to make them feel included.” For example, one recent hire signed on to join the team in December when she graduates. Even though she’s going to have to wait to start working, she was able to attend our Q1 celebration and meet the team. Gestures like this may not be part of the formal onboarding process, but they are valuable. Satisfied, engaged remote employees—that’s the ultimate goal of all this onboarding. Find ways to measure the success of your onboarding program so you can celebrate achieving your ultimate goal or make changes to get there. Before the official start date, many employees may be busy and emotionally drained by wrapping things up at their old jobs, so you don’t want to use too much of their time.

One of the best things you can do to connect with coworkers is to work on building trust with them. Open dialogue, being available to connect and setting clear expectations (and then meeting—or exceeding them) all go a long way to help establish that you plan to be a trusted team member for the long haul. In your first day or week you’ll also have some basic housekeeping tasks. You should always verify that all equipment and accounts provided to you are working properly, prior to the minute you’ll need them. Completing any necessary HR paperwork is also important at this time as many of their documents are time-sensitive. Send out a new joiner survey to new hires after 1 month, 3 months and 6 months to gauge their experience and gather feedback on the onboarding process. Collect the responses and analyze the data to identify any areas that need improvement.

Remote Onboarding Best Practices Every Hr Team Should Know

But the stakes are higher for remote employees since they don’t have access to the same resources that an onsite employee does. Whether you’re going hybrid or fully remote, virtual onboarding activities will help you give employees a great onboarding experience, boost employee retention, and automate your processes for seamless hiring. Livestorm can help you build a rapport with new team members and make them feel supported through live virtual meetings. You can also track new employees’ progress by checking the analytics dashboard for pre-recorded employee onboarding videos.

All employees should feel like they’re part of the team and clearly understand how they fit into the larger picture. And as mentioned in the previous point, group employee onboarding can definitely help with this. You should use the onboarding process to drive home what you expect from your new worker in their position. Have a product, sales, or service rep (or all three!) review what exactly it is that your company does or sells in a product/service orientation.


First of all, HR needs to collect all employee data such as contact details, emergency contact information, references and payroll & benefits. ‍Twenty-six percent of new employees recall providing feedback on their candidate journey and the remote onboarding best practices hiring process. Companies who asked their new employees to give input recorded a 79 percent increase in their new hires’ willingness to refer others. Share company swag with a welcome letter from their co-workers and/or the company’s CEO.

remote onboarding best practices

By the time the employee virtually arrives on their first day, it is too late. This will mean that both new hires and HR are prepared and equipped ready for the start date. Unfortunately it’s difficult to simulate the onboarding experience when you work remotely. Team members are thrown into the deep end with no understanding of company culture or the role expectations that they need to adhere to. You’re one step closer to creating an excellent remote onboarding experience. These best practices are your ultimate resource for building your program. But remember, this process is so much more than ticking off items on a list.

Emphasizing and defining your business culture through your remote onboarding process is a crucial time for you to make this move. Many virtual onboarding programs don’t work because the new hire only receives communication from their boss in the first week. Your remote onboarding process should continue for at least three months, if not six months!

Create a sense of belonging with your communications and give them opportunities to engage with other team members. If information is stored in a knowledge base, you have full visibility and can update content as and when it needs changing. The likelihood of mistakes being made is reduced and new hires know they are getting the most up-to-date information. This ease of use promotes your knowledge base to your new hires, who don’t have to search high and low for the information they need. Cathy Reisenwitz is Head of Content at Clockwise where she oversees the Clockwise Blog and The Minutes Newsletter. She has covered business software for six years and has been published in Newsweek, Forbes, the Daily Beast, VICE Motherboard, Reason magazine, Talking Points Memo and other publications.

Software Architecture

Since the onset of the Covid-19 pandemic, remote work has become an ever-more popular way of working. Initiate professional development and personal growth from the start.

To keep the new hire excited about their first day, you can begin to fill them in with more background of your company and what to expect when they first start before their actual first day. And there are some admin tasks that you can perform beforehand to ensure things will go smoothly for the first few days. Consider adding more elements to talk about the culture of your company and demonstrate how the day-to-day is like on the career page on your website. For shortlisted candidates, it is also a good idea to arrange more calls for them to talk to more of your teammates so both you and the candidates can understand better whether there is a cultural fit.

What Do New Hires Want From Onboarding?

With this sensitivity in mind, create a plan to leverage a variety of strategies that can mitigate first-day nerves and allow your employees to feel welcome and gain confidence from the start. A clearly defined onboarding plan makes it easier to have standardized virtual onboarding practices for every new team member at your company. You can consistently invest the right amount of time and energy towards helping new remote employees feel welcome.

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